Skills Training & Development
Trainer Trainer Course (1 day/6 hour course) £425 for course up to 12 delegates
- We will teach your delegate the science of how people learn to give them the confidence and knowledge to design and deliver company training within your organisation.
Customer Excellence (1 day/6 hour course) £425 for course up to 12 delegates
- Customer service / satisfaction
- Help your staff understand your customers needs
- Up selling
- Building customer rapor
Manager of Tomorrow (1 day/6 hour course) £425 for course up to 12 delegates
- Promote in house and let us help make your candidates ready for the next step of their career within your organisation.
- Develops key skills such as confidence building, communication, dealing with conflict, team building, managing expectations, customer awareness, up selling, customer service
Bespoke (prices quoted on individual basis)
- Our expert trainers can develop bespoke training packages around your organisations unique needs. The following process will be carried out
- Information gathering session identifying a clear aim and objective for the training
- Proposal presented of course content, method of delivery and examination
- Write the course
- Delivery the course
- Course Follow up to ensure the aims and objectives were achieved.